Two-way communication works through a cyclical process of sending, receiving, and responding to messages. Here's a breakdown of how it typically functions:
Both parties need to actively listen to each other, understanding and processing the information being shared. This involves paying attention, not interrupting, and showing empathy.
Feedback is crucial in two-way communication. It ensures that the message was received and understood correctly. Feedback can be verbal (e.g., asking questions, paraphrasing) or non-verbal (e.g., nodding, facial expressions).
Clarifying any doubts or misunderstandings is essential. Asking for more details or rephrasing what the other person said can help ensure that both parties are on the same page.
Both parties should be engaged in the conversation, showing interest and responsiveness. This can be achieved through eye contact, body language, and timely responses.
The term "two-way communication" itself likely emerged in the mid-20th century as communication studies became a distinct academic field, though the exact origin of the phrase is difficult to pinpoint. Would you like more information on any of these origins or the development of two-way communication in a specific field
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