Alot Solutions | SMS, WhatsApp, Voice & RCS APIs

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Generative AI

Bring Generative AI into customer conversations- safely

Use GenAI to scale faster support, smarter engagement, and higher quality interactions with guardrails, grounding, and human control designed for real business operations.

WhatsApp  |  SMS  |  RCS  |  Voice  |  ChatBot  |  AI

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Since 2018
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* WhatsApp * SMS * RCS * Voice * ChatBot * AI
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Get A free consultation

Happy Customers
4.8 (120K Reviews)
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Success Rate

Credibly harness client-centrics prospective consultation

Built for real business operations

What Alot Generative AI can power

GenAI you can actually trust in production. Every ALOT powered conversation whether it's a WhatsApp reply, an RCS card, or a voice call runs through the same safety layer before it ever reaches your customer.

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Guardrails

  • Keeps every AI response inside approved brand, tone, and compliance boundaries no off script answers

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    Grounded Answers

  • Responses are pulled from your own catalogs, policies, and CRM data not generic web knowledge so customers get accurate, business-specific answers.

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    Auditability

  • Every AI generated message is logged and traceable, so you can review exactly what was said, when, and why.

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    Human in the Loop

  • Sensitive, high-value, or low-confidence conversations are automatically routed to a live agent — AI assists, people decide.

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    Agent Assist

  • Live agents get real-time AI suggestions, reply drafts, and customer context pulled up automatically — faster resolutions, less typing.

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    Summaries

  • Long chat histories, call transcripts, and tickets are condensed into a quick brief, so agents (and managers) get the gist instantly

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    Content Generation

  • Campaign copy, FAQ answers, and proactive nudges are drafted by AI and routed for approval — keeping content fresh without extra manual effort.

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    GenAI across industries

    Casa AI - Real Estate & Hospitality Angur AI - Retail & Quick Commerce Servan AI - Customer Service
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    Casa AI - Real Estate & Hospitality

    Instantly answers property, room, and booking queries over WhatsApp and RCS — sharing photos, pricing, and availability in real time. Qualifies leads automatically and hands off to a human agent the moment a guest is ready to book or has a complex ask.

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    Angur AI - Retail & Quick Commerce

    Handles order tracking, stock queries, and personalized product recommendations via WhatsApp and SMS — grounded in live inventory and order data. Sends smart cart-recovery and reorder nudges to win back drop-offs, without spamming customers.

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    Servan AI - Customer Service

    Resolves FAQs, triages support tickets, and handles after-hours queries across chatbot and voice — in the customer's preferred language. Escalates anything sensitive or unresolved straight to a live agent, with full context already summarized for them.

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    Ready to bring GenAI into your conversations?

    Let's design a safe, grounded AI experience built around how your business actually talks to customers.

    Talk to our team